Report a Pet Lost or Stolen

Updated: May 5



Please inform Pet Data as soon as possible if your pet goes missing.

Check that your contact details are up to date.

You may wish to review your privacy setting to allow your contact details to be visible if your pet's 15 digit microchip number is entered into the Pet Data database, or given out to a member of the Pet Data team by an external party. This may facilitate a quicker reunification.

If you are not in a position to access your online account please call our 24/7, 365 lost and found number on 0582344649. Our customer service team will need to verify all callers before proceeding so please have the pet's microchip number to hand.

What to Do Next...


Contact Neighbors Posters


  • Contact vets, local charities and rescues to see if your pet has been found or handed in - give them the microchip number along with your contact details.

  • Inform your Municipality authority

  • Search the local area. Animals may become trapped in garages or sheds, so pay particular attention to these.

  • If you are a dog owner whose pet went missing whilst on a walk, trace the route, calling / whistling for your dog.

  • Let your neighbours know so they are aware.

  • Create and distribute missing posters to local grocery shops, security guards at the community, gyms, etc.

  • Contact your pet insurance provider (if applicable), as they may offer financial assistance and advice on missing pets.


Please remember to inform us if you are reunited with your pet via your Pet Data account or by messaging us.